Welcome to IMA, one of New England’s largest independent insurance agencies. Family owned and operated since 1924. Headquartered in Worcester, MA with an office in Burlington, MA, On the team are more than 50 insurance professionals focused on providing the highest level of service to our clients.
A client-focused approach sets us apart. An ability to create and deliver client dedicated programs with a personal touch and an ease of doing business. IMA’s longevity in the marketplace and excellent carrier relationships provide us the ability to deliver the right coverage at a competitive pricing. Our vision is to provide our clients a national presence with a local personal touch.
The goal is to provide you with a variety of tools and resources that will deliver a tailored approach to managing risk. We are committed to providing superior service and forging relationships that will last for many years to come.
Our Mission Statement:
To provide highly professional and comprehensive insurance solutions through our knowledgeable staff using innovative and competitive products to create an ongoing personal and professional working partnership with our clients.
As a third generation family-run business, we take pride in our close, personal approach to everything we do. From our employees to our customers, we consider everyone part of the IMA family.
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