Assist the agency in providing a positive client experience through a variety of support and administrative tasks. Provide operations support by effectively managing various programs and processes.
Responsibilities:
- Warmly welcome visitors; answer, and direct calls promptly.
- Distribute incoming faxes as appropriate.
- Registration of employee continuing education classes.
- Organize and maintain conference room schedule and equipment, to include catering and refreshments as needed.
- Monitor and maintain office equipment; inventory supplies, and order replacements as needed including general office products, kitchen supplies, printed material, new hire drinkware and name plates.
- Assist with company events and activities.
- Oversee IMA anniversary program and birthdays.
- Update and maintain departmental & employee contact lists.
- Update and maintain email marketing distribution lists in Constant Contact or other email marketing platforms.
- Responsible for maintaining carrier credentials for existing employees, outsourced team members, new hires, and exiting employees.
- Perform new hire background checks and set up credentials for access to ATLAS registry system as needed.
- Responsible for maintaining carrier Power of Attorney forms for existing employees, new hires, and exiting employees.
- Backup other members of the support and administrative team as needed.
- Special projects as needed.
- Perform other duties as assigned.
Required Skills and Qualifications:
- 3+ years experience in administrative/clerical role
- Strong work ethic, takes ownership and initiative to see tasks through to completion
- Positive attitude
- Proficient with Microsoft Office products
- Desire to learn and contribute to the success of a team
- Excellent communication skills, both written and oral
- Must be well organized, detail oriented, and able to shift between tasks
Education:
Associates Degree (Preferred)
We offer exciting and rewarding opportunities for experienced professionals and solid training for motivated individuals providing a pathway to career development and success.
IMA offers a competitive salary & benefit package. Qualified candidates are encouraged to email their resume to careers@imaagency.com
We are a well established insurance agency in the heart of Worcester. We are an Equal Employment Opportunity Employer.
